Quality & Environmental Policy
GRUPO RETAILGAS is aware of the importance of being excellent in the work it performs and of the need to offer the highest quality in all the services it offers to its clients.
It is also aware that the excellence it pursues can only be achieved by embracing the best practices of respect for the environment that must go beyond simple regulatory compliance and must contribute to the achievement of the Sustainable Development Goals. We will evaluate the environmental aspects generated by our activity in order to minimize impacts on the environment as much as possible and prevent pollution.
We will act in a responsible manner helping to build a better society, through strict compliance with all our obligations.
In this context, the employees of the RETAILGAS GROUP are an essential element and must have the means, working conditions and training necessary to contribute individually to the achievement of these business objectives.
Furthermore, in an environment as dynamic and demanding as the current one, it is mandatory to review the ways of working, adapting them to new needs, looking for new opportunities and improving its services in a continuous and innovative way.
For all this, it allocates the necessary resources to offer a service with all the guarantees of quality, safety, environmental care and social responsibility. The company has implemented the ISO 9001 and ISO 14001 standards under the following objectives:
- We are committed to comply with the laws, regulations, or any type of regulation for the protection of the environment in relation to our services, promoting energy saving and the rational use of resources, and the Management will have the necessary means to make this possible and the monitoring and control mechanisms to ensure that this is complied with.
- GRUPO RETAILGAS is a company with extensive experience in the sectors in which it operates, so it has an important Know How that it must continuously feed, combining it with the best technicians, material means, products, systems, procedures and work techniques.
- GRUPO RETAILGAS is an innovative company capable of developing new services and products and adapting its procedures and ways of working to a dynamic and changing market, and the Management will strive to preserve and improve this innovative culture.
- We are committed to continuously improve the effectiveness of the Integrated System by placing the customer and our employees at the center of our efforts, promoting continuous communication with these stakeholders to detect their level of satisfaction and possible areas for improvement.
- We provide a work environment and corporate culture that favors the achievement of these objectives and ensure that our employees carry out their work safely, in terms of equality and respect and favoring the proper balance and family conciliation.
- All our quality and environmental objectives and targets will be continuously reviewed.
Ignacio de la Peña Zarzuelo
Madrid, 16th September 2022