Cookie policy

RETAILGAS, S.A. (RETAILGAS), through this document, sets out its Policy for the collection and treatment of cookies, in compliance with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).

Cookies are stored in the user’s terminal equipment (computer or mobile device) and collect information when visiting the website, in order to improve the usability of the same, to know the browsing habits or needs of users in order to adapt to them, as well as to obtain information for statistical purposes. In the case of those users who are already clients of RETAILGAS, S.A. (RETAILGAS), the information collected with the cookies will also be used to identify them when they access the different tools that RETAILGAS, S.A. (RETAILGAS) makes available to you for the management of the services.

The present Cookie Policy will be applicable to those users who voluntarily visit the web pages of RETAILGAS, S.A. (RETAILGAS) web pages, fill in data collection forms, access the tools that RETAILGAS, S.A. (RETAILGAS) makes available to its customers to manage its services, or use any other service present on the website that involves the communication of data to RETAILGAS, S.A. (RETAILGAS), or the access to data by RETAILGAS, S.A. (RETAILGAS), for the provision of its services.

RETAILGAS, S.A. (RETAILGAS) informs the users of its web pages of the existence of cookies and makes this Policy available to them in order to inform them about their use and purpose. The fact of continuing to browse through its pages implies the knowledge and acceptance of this Policy on the part of said users.

The website uses the following types of cookies:

Classified by ownership:

  • Own cookies: sent and managed directly by RETAILGAS, S.A..
  • Third-party cookies: sent and managed anonymously by a third party unrelated to RETAILGAS, S.A., for the purpose of carrying out statistical studies of browsing on the RETAILGAS, S.A. web pages.

Classified by purpose:

  • Technical and/or personalisation cookies: these facilitate browsing by identifying the session, allowing access to restricted access tools, as well as customising the available options. They enable the provision of the service previously requested by the user.
  • Analysis and/or advertising cookies: they allow us to know the number of visits received in the different sections of the web pages, the habits and tendencies of its users and, consequently, to be able to improve the navigation and the service offered by RETAILGAS, S.A. (basically, Google Analytics), as well as to manage the advertising spaces included in the web page visited by the user. It collects data anonymously in order to obtain user browsing profiles.

Classified by duration:

  • Session cookies: these collect and store data while the user accesses the website.
  • Persistent cookies: these collect and store data in the user’s terminal for a variable period of time depending on the purpose for which they have been used.

The length of time cookies are kept will depend on the type of cookie in question and will always be the minimum necessary to fulfil their purpose.

In any case, users can configure their browser to disable or block the reception of all or some of the cookies. The fact of not wishing to receive these cookies does not constitute an impediment to being able to access the information on the RETAILGAS, S.A. websites, although the use of some services may be limited. If, once consent has been given to receive cookies, the user wishes to withdraw this consent, the cookies stored in the user’s equipment must be eliminated through the options of the different browsers.

The way to configure the different browsers to exercise the actions indicated in the previous paragraphs can be consulted at:

Cookies utilizadas en

The cookies used on our website are grouped into the following categories.